Privacy Policy

Last updated: 2026

This Privacy Policy explains how The Ship Inn collects, uses and protects personal information when you use our website, contact us, make a booking enquiry or submit an event enquiry.

Who We Are

The Ship Inn
6 Rosemary Lane
Downholland
Ormskirk
L39 7JP

Website: www.theshipinnhaskayne.co.uk
Phone: 01704 336688

What Information We Collect

We may collect personal information when you:

Make a table booking enquiry
Send an event enquiry
Send a wedding or private hire enquiry
Send a Christmas booking enquiry
Contact us through the website
Sign up to updates or newsletters
Leave feedback or reviews
Interact with us on social media

This information may include:

Name
Phone number
Email address
Preferred booking date and time
Number of guests
Type of event
Dietary requirements or allergy information
Messages and enquiry details
IP address and website usage information
Cookie consent preferences

How We Use Your Information

We use your information to:

Respond to enquiries
Manage table booking requests
Manage event, wedding, Christmas and private hire enquiries
Contact you about your booking or enquiry
Discuss food, drink, dietary or access requirements
Improve our website and customer experience
Keep records of enquiries and communications
Comply with legal, licensing, safety and business obligations

Lawful Basis for Using Your Information

We process personal information where it is necessary to respond to your enquiry, manage a booking request, take steps before entering into a booking agreement, comply with legal obligations, or where we have a legitimate business interest in operating and improving our venue.

Where required, we will ask for consent, for example for certain marketing communications or non-essential cookies.

Allergies and Dietary Information

If you provide allergy, intolerance, dietary or accessibility information, we will only use it to help manage your booking or event safely and appropriately.

Please make sure all allergy and dietary information is accurate and updated if circumstances change.

Sharing Your Information

We may share limited information with trusted service providers who help us operate the website, manage bookings, provide email services, website hosting, analytics, forms, social media tools or booking platforms.

We do not sell your personal information.

We may also share information if required by law, licensing authorities, insurers, professional advisers or regulatory bodies.

How Long We Keep Your Information

We only keep personal information for as long as necessary.

General enquiries may be kept for a reasonable period to manage customer service and business records.

Booking and event enquiry information may be kept for longer where required for accounting, legal, insurance, dispute or operational reasons.

Your Rights

Under UK data protection law, you may have the right to:

Access your personal information
Ask for inaccurate information to be corrected
Ask for your information to be deleted in certain circumstances
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Complain to the Information Commissioner’s Office

The ICO says privacy notices should explain what you do with people’s data, how you keep it safe, whether you share it and what happens when it is no longer needed.

Cookies and Analytics

Our website may use cookies and similar technologies to help the website work, understand visitor behaviour and improve the site.

Please see our Cookie Policy for more information.

Security

We take reasonable steps to protect personal information submitted through the website. However, no online system can be guaranteed to be completely secure.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

The Ship Inn
6 Rosemary Lane
Downholland
Ormskirk
L39 7JP

Phone: 01704 336688